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![Removal Removal](/uploads/1/2/5/7/125734308/701489559.jpg)
Tanks-A-Lot is an Oregon Assumed Business Name filed on August 28, 2002. The company's filing status is listed as Inactive and its File Number is 100543-93. The Registered Agent on file for this company is Greg J Brennan and is located at 2357 Se 50th Ave, Portland, OR 97215.
Prior to the actual removal,it was agreed the total cost for removal of the oil tank and boiler would be around $400 - $500. That would be determined when the site was visited. The tank removal techs arrived and stated it was the easiest job that had seen in quite some time. They were at my home no longer than 8 minutes.Two were loading the tank as the third tech was completing the paper work as I went into the house to get my checkbook. The lead tech said the price would be $350.
I wrote the check and they were closing up the back of the truck. As they started to leave I noticed they had not taken the boiler.
I managed to stop them and asked why they did not take the boiler. They stated another truck takes the boilers and would be soon to follow and take it with them. They stated “don't worry both items were included in the $350 charge”. It is now 3 days later and the boiler is still here. I was told day after day they would be here by the owner.
It was very inconvenient and frustrating waiting around and nobody showing. I had to make every call to get a status on the pickup. The owner stated on the second day it would be an additional $200. On day 3, I called again and the owner stated he would abide upon the initial agreement of $350 and would be up this morning. Recognizing some confusion might have taken place, I decided I would pay an additional $100 (upon their arrival) for the job after checking prices with other removal companies in the area. The crew never showed up. As far as I am concerned, if the customer was told a price(by your crew) it should be honored.
If you make an appointment, keep it or notify the customer of the changes. Neither of these happened.
As difficult as these phone calls seemed to be for the owner, they were more troubling for me. They made a simple operation grueling. It was a very bad experience with his company. I had to call another company to remove the boiler. BBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period.
BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.As a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.As a matter of policy, BBB does not endorse any product, service or business.
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